Administartive Patient Coordinator
Volt

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Volt Workforce Solutions is hiring an Administrative Patient Coordinator in Carlsbad, Ca.

Please send your detialed and elaborated resume today

Schedule: Full-Time, Monday-Friday, 9:00 AM - 5:00 PM (In-Person)

Travel Requirements: Willing to travel 1-3 times per year (varies)

AS a Patient Coordinator:

• Patient Scheduling: Manage and coordinate appointments, including follow-ups and adjustments.
• Patient Support: Triage patient inquiries and needs, ensuring timely responses and resolutions.
• Follow-Up: Maintain consistent communication with patients to ensure satisfaction and adherence to care plans.
• Patient Upsell: upselling additional treatments, and proactively reaching out to patients post-treatment to gauge interest in further services.
• Office Administration:
  • Handle incoming calls, emails, and correspondence professionally.
  • Maintain organized patient records, files, and billing systems.
• Technical Proficiency: Resolve minor technical issues and ensure office technology (computers, software, etc.) runs smoothly.
• Collaboration: Work closely with the medical team to streamline patient care and administrative processes.
• Professionalism: Provide courteous and attentive service to patients, including high-profile or demanding individuals.
• Weekend and Travel: Commit to working one weekend per month(Primarily Saturday) to assist with our training events in our clinic. Travel occasionally (1-3 times per year) for clinic-related events.

The ideal candidate will have:

• Experience:
  • Minimum of 2 years of experience in administrative or patient coordination roles.
  • Medical background or familiarity with medical terminology STRONGLY preferred.
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Comfortable with modern technologies and resolving basic office tech issues.
• Organizational Skills:
  • Strong multitasking ability and attention to detail.
  • Excellent time management and prioritization skills.
• Interpersonal Skills:
  • Professional demeanor with excellent communication skills.
  • Team player with a positive attitude and willingness to assist in various capacities.
  • Comfortable working with high-profile or demanding patients.
• Flexibility: Willingness to adapt to the needs of the office, including occasional travel and weekend work.

Basic Requirements:

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Proven ability to work in a fast-paced environment.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.
• Strong problem-solving skills and ability to work independently.

Pay Rate: $22.00-24.00/hr

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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