Administrative Assistant II (SCA) -Military Services Group
American Water

Requisition ID: 107039

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

Responsible for performing, administrative and operational support to the General Manager and staff, maintaining a close and highly responsive relationship for day-to-day activities of supervisor and staff. Work fairly independently, receiving a minimum of detailed supervision and guidance, and taking responsibility for completing certain programs/activities.

Key Accountabilities

• Provides confidential and administrative support for General Manager and staff. Anticipates and arranges, participates in, and implements conferences and meetings.
• Prepares financial, statistical, narrative, and/or other reports as requested. Responsible for monitoring expenditures to budget according to company guidelines with the General Manager overseeing the Budget.
• Responsible for the Purchase Order System and providing administrative support for the procurement of materials.
• Coordinates routine activities and communications with DPW, Government Contractors and others as directed. Handles telephone requests and communicates to field personnel.
• Responsible for the Work Order System. Administers and coordinates the preparation and completion of work orders in accordance with the policies and practices.
• Administers and coordinates the maintaining of reports, maps, charts and records related to operations and maintenance (O&M), and capital work.
• Contributes to effective communication by listening and providing constructive feedback.
• Performs related duties as assigned.

Knowledge/Skills

• Proficiency with MS Office Suite products, including MS Word, Excel, PowerPoint and Access.
• Intermediate level computer literacy; internet, email, word processing, formatting, tables, graphing, presentations, spreadsheets, databases, and multimedia
• Encourages the effective use of technology to improve operations
• Ability to work independently; strong administrative and computer skills; strong interpersonal skills (e.g., tact/diplomacy, cooperation, negotiation); high level of initiative, judgment and discretion; discretion with confidential information.
• The ability to proactively seek out solutions independently and within a team environment
• Must be very organized and demonstrate the ability to prioritize workload to meet deadlines and prevent oversight
• Proper use of grammar, spelling and punctuation.
• Broad knowledge of company operations and policies and procedures.
• Knowledge of advanced secretarial procedures and executive protocol.

Experience/Education

• Any combination equivalent to graduation from high school or GE.
• Five (5) plus years secretarial or administrative experience, and performance of duties at a responsible level

Certifications & Licenses

• Valid driver's license.

Work Environment

• Office and Treatment Plant Facility and Networks

Competencies

Champions safety

Collaborates

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Kansas City

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