Assistant Registrar, Undergraduate Division, Wharton School
University of Pennsylvania

University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleAssistant Registrar, Undergraduate Division, Wharton SchoolJob Profile TitleAssistant RegistrarJob Description SummaryFounded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year, 13,000 professionals worldwide advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse staff population representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu.

This position serves as the de facto registrar for undergraduate Wharton students. In this capacity, this person provides leadership to the Undergraduate Division for academic and student records and ensures the integrity of these records. This person is the Division's primary source for all details regarding university record systems and represents the interest of the Undergraduate Division staff and students at university meetings designed to maintain and enhance student record systems. Being effective in this role will require ongoing collaboration with division staff and the Office of Student Records and Financial Services all the while looking for ways to improve efficiency in these systems. This person is responsible for supporting the daily operations of the Division and providing student data reports on a regular basis. Duties include:

- Management of Wharton undergraduate student records.
- Oversight of academic and student records systems.
- Course enrollment and data management.
- Partnering with internal and university partners on systems and student
records issues.
- Supporting staff in use of systems.Job Description

Job Responsibilities

• Student Record Management: Serve as primary resource for all undergraduate Wharton student records from point of entry to graduation or separation. Ensure integrity of academic records and related processes at all times. Collaborate with division staff to utilize student records to resolve questions and facilitate projects in their area (advising, student life, etc.). Communicate directly with students for key processes, such as part-time status, graduation applications, and degree verification.
• Systems Oversight: Act as division expert for academic and student record systems, i.e. Banner, CourseLeaf Section Scheduler (CLSS), CIM, and DegreeWorks. Contribute to strategic decisions by representing division at university-wide Pennant system meetings (Records Community Readiness Group, Student Data User Group), and school-specific Wharton/SRFS meetings. Review and update the catalog on an annual basis, coordinating with departments, as necessary.
• Course Enrollment Management: Manage enrollment in courses and programs under the WH departmental code. This includes creating courses/sections as needed in CIM/CLSS and managing student enrollment. Coordinate billing and fees for specialized division-led courses with Student Records and Financial Services.
• Data Management: Build and analyze reports with regard to student records, academic progression, and demographic information. Utilize a combination of SAP Business Objects / Web Intelligence, Microsoft Excel querying tools to create dynamic and actionable student data reports. Discover and implement new ways to leverage student data to increase efficacy of division outreach to students, especially in regard to academic advising.
• Staff Support: Lead training of division staff around data, systems, processes, and manage access to systems. Liaise to academic departments as course/curriculum management issues and matters arise and train these staff as needed. Attend regular Wharton departmental coordinator meetings and collaborate with Wharton Operations for room scheduling or related issues.
• Archiving & Documentation: Manage archive of student records and develop strategy surrounding record retention across systems, archive in OnBase. Document decisions/actions related to individual students in university systems and/or in communication to students. These can include results of academic standing and judicial matters. Manage online archive system to accurately track active or expunged judicial cases.
• New Initiatives: Collaborate with Director of Equity and Inclusion as well as Finance and Data Analyst to assist in the development of predictive academic data models aimed toward the identification and prevention of students encountering academic difficulty. Maintain regular connection with Wharton Computing staff to discover projects or ideas that will aid the division in the utilization of student and curricular data.

Qualifications:

A bachelor's degree is required; master's degree preferred. A minimum of 3-5 years work experience in higher education or student services is required; or equivalent combination of both education and experience.

• Demonstrated knowledge of student record systems, preferably Banner, and database management in a university setting.

• Experience with course enrollment systems and understanding of academic schedules and registration processes.
• Strong collaboration skills, with experience working across departments and with various stakeholders.
• Proven problem-solving and decision-making abilities.
• Strong written, verbal, and presentation skills.
• Experience with change management processes when implementing new systems or updates to existing systems.

Preferred Qualification:

• Demonstrated proficiency with Ellucian Banner, DegreeWorks and Courseleaf. Fluency in Excel and SQL databases.

Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolWharton SchoolPay Range$51,824.00 - $73,452.00 Annual Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

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