Associate Manager Customer Strategy Baby Care
Kenvue NA

Skillman, New Jersey


Kenvue is currently recruiting for:

Associate Manager Customer Strategy

Baby Care

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

Role reports to: Baby Care Channel & Customer Strategy Team Lead

Location: Skillman, NJ (Kenvue's corporate headquarters is currently located in Skillman NJ, but is scheduled to move to Summit, NJ in or around early 2025.)

Travel : 10%

Pay: 92,000- 149,500

What you will do

The Associate Manager is responsible for enabling the achievement of forecast and the brand objectives for Listerine through instituting strategic business plans that integrate, align, and achieve customer and Kenvue business goals. Lead the planning process and play a meaningful role in influencing go-to-market strategies, own the new-item launch process for assigned brands, and coordinate the customer specific marketing efforts. Serve as a liaison between Sales and Marketing by providing "voice of customer" to Marketing and by providing knowledge of marketing and brand strategies to the field. Provide in-depth analytics and insights for the team and customers.

Key Responsibilities

  • Communicate key strategies, insights, and initiatives between field and internal teams; Gain alignment across a matrix environment to support goal achievement; Develop and present customer, category, and brand reviews to drive brand and category performance.
  • Analyze trends and develop insights for Sales and Strategy. Organize, analyze, and draw conclusions and insights from syndicated data sources and translates findings for application at the customer team level.
  • Collaborate with cross-functional partners such as Marketing, Supply Chain, Trade, and Finance to track orders and ensure product shipment allocations meet company guidelines; Partner with internal team members to develop and execute the pricing strategy.
  • Partner with internal team members (i.e., Shopper Marketing) on research and outputs.
  • Lead business planning process by preparing insights and analytics to support marketing strategy, preparing planning templates, communicating the process, and conducting internet meetings to complete the customer and sales team planning processes; Lead cross-functional team members in development and implementation in the 4Ps; Ensure execution of plans through regular communication and interaction with the customer team and in-store visits.
  • Provide sales volume input for the assigned brand to increase accuracy of the SKU-level forecast; Conduct regular update communication sessions between groups to ensure alignment across teams on forecast attainment.
  • Seek out and secure funds from brand or marketing to support sales efforts; Ensure promotional and marketing initiatives remain within budget; Maximize trade spend dollar allotment by tracking and monitoring return on investment of trade funds to achieve enhanced share with minimal expenditure. Develop and manage promotional programs, such as special packs, coupon packs, and in-store displays, to support customer sales, while monitoring performance report results.
  • Participate in special projects as assigned by the supervisor.


What we are looking for

Required Qualifications
  • A minimum of a Bachelor's degree is required
  • A minimum of 3 years prior experience in marketing or sales for consumer package goods
  • A minimum of 4 years work experience
  • Must have the ability to work effectively within a fast-paced, complex matrix, changing environment
  • Ability to influence decision makers up and down two or more levels, with and without direct authority, to ensure a fully aligned customer/company business plan
  • Ability to complete projects and follow processes to deliver results, including volume achievements
  • Ability to plan and execute the business planning process
  • Demonstrate effective communication and negotiation skills
  • Ability to devise and deliver persuasive presentations, based on data-driven insights and facts, to gain support for business strategies and/or initiatives
  • Ability to manage funds and resources to deliver the greatest outcome for the company
  • Strong computer skills, including MS Office Suite applications, database information sources, and web applications required
  • Ability to travel up to 10%
Desired Qualifications
  • Special projects are an integral part of this role, and the ideal person should be comfortable operating in a dynamic, fast past environment.

What's in it for you
  • Annual base salary for new hires in this position ranges from $92,000.00 to $149,500.00.This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.
  • Competitive Total Rewards Package*
  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!
  • Learning & Development Opportunities
  • Employee Resource Groups
  • This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

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