Clinical Operations Specialist I
AMN Healthcare Inc.

Job Description

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and amazing people like you. At AMN Healthcare, we don't just offer jobs; we pave the way for incredible careers.

Why AMN Healthcare? Because You Deserve the Best:

• Forbes Recognition: We don't just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes' prestigious lists not once, but twice! We're among the "Best Large Employers for Women," a testament to our commitment to excellence.
• SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the "Rapidly Advancing Staffing Firms," we have no plans to decelerate in the future.
• Incredible Futures: Join a team that doesn't just talk about building the future; we're shaping it. Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

The Specialist I, Clinical Operations supports Clinical Services by managing the reviews of Healthcare Professional (HP) profiles, including certain applications, disciplinary issues, ADA (Americans with Disabilities Act) accommodations, references, or evaluations. This role will be responsible for processes to ensure file compliance to expedite facility client review and placement, ultimately growing revenue and customer satisfaction while reducing risk and liability.

Job Responsibilities

• Maintains accuracy and quality throughout all assigned duties.
• Identifies process improvement opportunities by evaluating processes and guidelines to propose helpful solutions that increase volume, turnaround time, and/or accuracy.
• Evaluates Healthcare Professional (HP) work history dates, sites, and settings to identify gaps in accuracy and eligibility to request vital information and to assign appropriate skills on new applications and reapplications.
• Review convictions, license disciplinary actions, references, Professional Liability Insurance (PLI) history, and other derogatory information to determine whether to decide on continued eligibility or to escalate to appropriate internal decision-makers.
• Reviews and approves Education waivers or exceptions as necessary.
• Ensures that processes and documentation meet all required compliance standards regarding risk review.
• Supports in the facilitation of performance evaluations and internal reviews.
• Manages the communication for human resource-related supplier worker issues.
• Handles additional administrative needs to support the Clinical department when requested.
• Inspects documents for legitimacy, ensuring any/all questionable documents are reviewed by department management or appropriate resources.
• Generates and runs reports for the Clinical Services Department.
• Applies expertise to support updates to Policy and Procedures, Job Aids, and other training.

Qualifications

Education & Years of Experience

• High School Diploma/GED plus 2-5 years of work experience

Additional Experience

• Customer service or data entry experience
• Work experience in a corporate setting
• Experience in general business
• Experience in healthcare compliance | Require

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

• Respect • Passion • Continuous Improvement • Trust • Customer Focus • Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate
$21.00 - $24.75 Hourly
Final pay rate is dependent on experience, training, education, and location.

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