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Summary:
Prepares and produces food for distribution to patients, retail, physicians and catering services.
Detailed responsibilities:
• Prepares food according to standardized recipes ensuring food production schedules are met.
• Follows menus provided and communicates any concerns to departmental leadership.
• Ensures that food is prepared and documented according to quality, quantity, nutritional, temperature and safety standards.
• Adheres to all applicable HACCP (Hazard Analysis and Critical Control Points) guidelines regarding the requisition, storage, handling and preparation of food.
• Uses all necessary food service equipment as needed, using proper safety precautions, operational, cleaning procedures, as well as sanitation and maintenance of work area.
Competencies and skills:
Essential:
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• FOOD SAFETY: Observes and maintains safety of food during and after preparation.
• FOOD PREPARATION: Prepares nutritious and varied meals for patients, staff, and guests.
• KITCHEN SANITATION - STAFF: Maintains food service area, supplies, and equipment in a clean and sanitary condition.
• PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
• HAND HYGIENE: Practices appropriate hand hygiene to impede spread of infection and disease.
Education:
Essential:
• None
Credentials:
Education equivalent experience:
Essential:
• High School Diploma or Equivalent Preferred.
Other information:
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: One (1) year of food service experience which can include training from a culinary program.
High School Diploma or Equivalent Preferred.
Working conditions:
Essential:
• Bending and Stooping 60.00%
• Climbing 40.00%
• Keyboard Entry 20.00%
• Kneeling 40.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient 60.00%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient 60.00%
• Lifting or Carrying > 75 lbs Non-Patient 20.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient 60.00%
• Pushing or Pulling 26 - 75 lbs Non-Patient 60.00%
• Pushing or Pulling > 75 lbs Non-Patient 20.00%
• Reaching 60.00%
• Repetitive Movement Hand/Arm 60.00%
• Standing 60.00%
• Walking 60.00%
• Audible Speech 60.00%
• Hearing Acuity 60.00%
• Smelling Acuity 60.00%
• Taste Discrimination 60.00%
• Depth Perception 60.00%
• Distinguish Color 60.00%
• Seeing - Far 60.00%
• Seeing - Near 60.00%
• Gas/Vapors/Fumes 40.00%
• Hazardous Chemicals 40.00%
• Computer Monitor 20.00%
• Extreme Heat/Cold 60.00%
• Fire Risk 60.00%
• Heating Devices 60.00%
• Moving Mechanical Parts 60.00%
• Needles/Sharp Objects 60.00%
• Potential Electric Shock 60.00%
• Wet or Slippery Surfaces 60.00%
Organizational Profile:
Memorial Hospital Pembroke joined Memorial Healthcare System in 1995, adding 301 licensed beds and a wide range of clinical expertise to the system. New facilities and programs continue to be added, providing a wide scope of services such as:
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