Director will oversee all operational aspects of the Billings Clinic hospital campus medical services provided to Inpatient care. The Director shall utilize the principles of management to ensure the continual delivery of optimal care consistent with the mission, vision, goals, policies, and procedures of Billings Clinic health care system, adheres to the Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. The Director shall also actively participate in outstanding customer service to all external and internal customers and will maintain relationships that are equally respectful to all.
Essential Job Functions
• Develops and oversees the hospitalist services for inpatient acute care to ensure adherence to organizational mission, vision, values, strategic goals, and business objectives. Interprets, supports, and models the mission and philosophy of Billings Clinic. Responsible for the promotion of, and adherence to, the elements of Billings Clinic's Code of Business Conduct and corporate compliance program.
• In collaboration with Senior Leadership, physician leadership, other medical staff, and other healthcare providers, leads, develops, and revises programs which enhance the Billings Clinic healthcare system. Develop departmental priorities to be accomplished by the Manager and/or Supervisor/Coordinator and how resources will be allocated. Acts as a recognized area expert within Billings Clinic and to other health care providers.
• Leads the program development, and service priorities that support a quality-focused environment and the financial objectives of the organization/business unit/department. Coordinates with Senior Leadership and physicians to assure continuity in pursuing business unit/system goals and synergy in implementing plans and problem resolution.
• Oversees Managers, Supervisors/Coordinators, and other direct reports with preparation of the budget, staffing, objectives, standards, and staff education programs.
• Practices process improvement principles to assess and improve the quality of the service/care provided. Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance, and ensures business unit and staff compliance.
• Develops, retains, recruits, and leads a talented management team committed to accomplishing the organizational/business unit goals, objectives, and corporate compliance. Recommends, implements, and evaluates plans and systems that assure sufficient number of qualified and competent staff to provide care/services. Adheres to administrative policy/procedures relating to human resource management.
• Demonstrates and encourages an ethic of open communication and teamwork throughout the organization. Builds an environment of shared commitment to Billings Clinic's goals and responsibility to achieve quality outcomes.
• Leads evaluation, selection, and integration of healthcare technology and information management systems that support quality of care/financial needs and the efficient use of resources.
• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental, and outside agency environmental, employee, or patient safety standards relevant to job performance, including, but not limited to any accreditation and regulatory bodies requirements.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.
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