EA Program Accuracy Specialist
State of Nebraska

The work we do matters!

Hiring Agency:
Health & Human Services - Agency 25

Location:
Fremont, NE, Lincoln, NE, Scottsbluff, NE

Hiring Rate:
$22.119

Job Posting:
JR2024-00009883 EA Program Accuracy Specialist (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
09-27-2024

Job Description:
The State of Nebraska, Department of Health and Human Services is seeking a motivated individual to join our Office of Economic Assistance Team and fill the role of EA Program Accuracy Specialist. The successful candidate should possess good oral and written communications skills, abilities to interpret and apply state and federal laws and standards to technical narrative material; learn and uphold the objectives, philosophies and functions; and establish and maintain satisfactory working relationships with managers/administrators, community organizations, and the public.

Under limited supervision the EA Program Accuracy Specialist is responsible for conducting quality assurance reviews of case management activities; coordinates with management and staff to develop and implement various strategies and initiatives to achieve the highest possible accuracy rate; performs related work as assigned.

The EA Program Accuracy Specialist will:

•Complete EA case reviews.

•Mentor/answer questions from the field.

•Identify trends and brainstorm solutions.

•Communicate with various persons and skill levels within the agency.

•Able to remain composed and respond appropriately when faced with a challenge.

•Attend meetings as needed.

Hiring wage: $22.119 per hour - Non-Exempt

Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM

Dress Attire: Business Casual

Location: Scottsbluff, Fremont, or Lincoln at the NSOB

Requirements / Qualifications

Minimum Qualifications:Two years' experience in a health and/or human services field or public service organization with responsibility for determining eligibility, assessing public assistance needs, or case management using program rules and regulations. OR24 semester hours of post high school education in behavioral sciences, social sciences, public/business administration, adult education or closely related field and experience in eligibility determination or assessing needs for public assistance and/or social services programs.

Preferred Qualifications:Experience with all CFS Economic Assistance programs including Supplemental Nutrition Assistance Program (SNAP), Low Income Home Energy Assistance (LIHIEAP), Child Care (CC), Aid to Dependent Children (ADC), Aid for the Aged, Blind, and Disabled (AABD), and Social Services for Aged and Disabled (SSAD).

Other: Valid driver's license or the ability to provide independent authorized transportation.

Knowledge, Skills, and Abilities

Knowledge of: federal and state program regulations, laws, and case processing; quality assurance and monitoring tools and methods; case management practices including assessment, analyzing critical information, plan development and implementation, adult training theories, principles and practices; statistical data and collection methods.

Skill in: teaching others; monitoring and assessing work performance of others.

Ability to: learn and apply agency policies and procedures; interpret, explain, and apply State and federal laws and regulations; conduct data analysis, quality assurance reviews, and identify trends; communicate with others to receive and relay information; analyze situations and develop an appropriate course of action; effectively interrelate with a wide variety of individuals; formulate conclusions; persuade others; develop, implement and present training programs; conduct root cause analysis and recommend appropriate actions.

Requires excellent effective communication skills and ability to establish/maintain effective working relationships. Knowledge of computer programs such as NFOCUS, NEARS, Word, Excel and PowerPoint are helpful.


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.