Event Coordinator- St Andrews
Guest Services

Compensation Amount:

Job Summary:
The Event Coordinator is responsible for developing and fostering new business through pro-active sales efforts and managing existing accounts as well as group, catering and meeting space sales. Other key responsibilities include booking, selling, planning and managing group room blocks, banquets and events. A successful candidate will demonstrate the ability to balance what the client wants with what is best for the property and work together in a team atmosphere driving revenues for the hotel while working to maintain a loyal customer base and the highest level of guest service.

Job Description:

We're looking for a skilled Special Event Manager to plan dynamic and engaging events to drive new business. The ideal candidate is meticulous and organized. They will be able to coordinate multiple moving parts under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption.

Responsibilities:

• Brainstorming and implementing event plans and concepts
• Handling accounting for Banquets
• Negotiating sales with Clients
• Handling logistics of events.
• Collaborating with the marketing team to create collateral materials to meet event needs.
• Ability to work closely with the Social Media team to grow all social media platforms, including Instagram, Facebook, Tik Tok, Etc.
• Communicating with vendors prior to and throughout events.
• Maintains or exceeds budgeted sales and profits in all event areas.
• Trains, supervises, and works with event staff to be up to standard with banquets.
• Leads event team to build long-term, value-based customer relationships that enable achievement of sales objectives.
• Administers all phases of the event department, including but not limited to sales, planning, marketing, servicing, and administrative procedures.
• Communicate thoroughly with all clients
• Create relationships with local businesses in the community
• Assist in the upper park with opening and closing as needed
• Other duties as assigned.

Requirements:

• Excellent interpersonal and communication skills
• Excellent customer service skills
• Excellent time management and organizational skills
• Ability to delegate and prioritize tasks based on skill and competence
• Must be able to stand and walk for long periods of time
• Must be able to work with a flexible schedule in order to accommodate events
• Experience with Caterease and AgoraPulse a plus.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma or GED required. Bachelor's or Business Degree preferred.
• At least 2 years of experience in related management.
• Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS

• Ability to sit at a desk in front of a computer for the entire work day.
• Ability to stand and/or walk for an entire work day.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees.
• Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.
• Occasionally stoop, kneel, or crouch.
• Use hands and arms to reach for, grasp, and manipulate objects.
• Frequent local and national travel required.

EQUIPMENT USED

• Typical office equipment (computer, phone system, fax, copiers, scanners, among others).

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

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