Financial Aid Counselor - Loan Coordinator
Indiana Tech

Job Details

Job Location: Fort Wayne Campus - Fort Wayne, IN

Position Type: Full Time

Education Level: Bachelor's Degree Preferred

Job Category: Finance

Indiana Tech is a thriving, independent, teaching-oriented university that delivers career-oriented programming in a wide variety of disciplines that includes business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication and helping professions. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its picturesque main campus, and nearly 5,000 students in its adult and online program. We offer degrees at the associate, bachelor's, master's, and doctoral levels and undergraduate and graduate certificates.

Over 41% of our students are either globally or domestically diverse; this contributes to our unique vibrant and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission.

Indiana Institute of Technology embraces diversity and equal opportunity intentionally. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diversity and inclusion among our employees is critical to our success with respect to educating our students to become global citizens. Indiana Tech is an Equal Opportunity Employer.

Indiana Tech has big plans for its future. Learn more at Indiana Tech Strategic Plan.

General Summary

This position will support the Financial Aid Department in the creation, processing, and reconciliation of the Federal loan program. They will also be a part of a team that works with students.

Essential Duties & Responsibilities

• Practice and deliver outstanding customer service to students
• Responsible for the origination, posting, and reconciliation of Federal loans between our two systems as well as with the federal government
• Checks students loan limits in NSLDS
• Be willing and able to work in a team environment
• Complete forms such as reaffirmation forms.
• Work with incoming and currently enrolled traditional and accelerated/online students
• Relay information by phone, email, and mail service
• Daily functions of the aid office as requested
• Ability to adjust to changing needs and processes while anticipating challenges, identifying problems, and developing solutions
• Support the mission, vision, and strategic plan of Indiana Institute of Technology.

Measures of Accomplishment

Determine when annual goals and objectives are set with supervisor.

Qualifications

• Bachelor's Degree preferred
• Ability to work independently and maintain confidentiality
• Good interpersonal and communication skills
• Exemplary customer service skills
• Organization and time management skills
• Ability to multi-task and work in a team environment
• Strong written and verbal communication skills
• Computer Skills:

Experience

• Minimum of two years of experience in a financial aid role is preferred

Working Conditions

Work is normally performed in a typical interior/office work environment.

A resume and cover letter is required in the application process. The position remains open until filled; a review of candidates will commence as application materials are received.