HR Representative - 502570
University of Richmond

SUMMARY:

The HR Representative provides information and assistance to employees, managers, applicants, and the general public regarding human resources and other information requests. Researches; recommends solutions; and resolves HR issues and questions. Processes HR transactions; enters data into appropriate HRIS systems; and audits HR information for completeness and accuracy. Provides backup, special project and event support, and rotational assistance in all HR business areas.

RESPONSIBILITIES:

Provides information and assistance regarding HR and other information requests:

• Provides information and answers questions regarding the application of human resources policies and procedures to employees; refers questions requiring policy interpretation to HR specialist or management.
• Provides information and assistance on employee benefits, compensation, talent management; and payroll; researches solutions; resolves issues; and refers complex issues requiring interpretation to HR specialist or management.
• Recommends solutions to HR issues and questions by researching applicable laws and UR policies and practices; gathering data from HR systems and external vendors; and discussions with UR managers, department representatives and employees.
• Provides information and assistance to job applicants with respect to the job search and application process; assists applicants with questions about job vacancies and application status; refers requests for in-depth job search assistance to talent acquisition specialists.
• Monitors the URHR Inbox, answers the URHR telephone line, and if needed, routes the emails inquiries/calls appropriately; quickly ascertains needs; gathers information; and provides an accurate and timely response.

Processes HR transactions; enters data into appropriate HRIS systems; audits HR information:

• Prepares HR forms and letters; receives, reviews, and processes documents pertaining to new hires, benefits enrollment, and personnel actions; and audits information for completeness, accuracy, and compliance with established policy and procedural requirements.
• Follows up with employees, department representatives, and managers as necessary to ensure resolution of problems involving incomplete, inaccurate, or non-compliant documentation.
• Maintains and updates documentation tracking systems and databases; ensures proper recording, approval, and disposition of all documents received by the center, in accordance with established policies and procedural guidelines.

Assists with other HR related duties as needed:

• Provides backup and assistance to other HR Representatives on a rotational basis or as otherwise required.
• Assists all HR business areas with assignments, special projects, and events.

QUALIFICATIONS:

• Effective interpersonal skills
• Ability to simultaneously handle multiple priorities
• Demonstrates excellent judgment and decision making skills
• Demonstrated ability to maintain confidential information
• Demonstrates a high level of accuracy, even under pressure
• Excellent collaboration and team building skills
• Knowledge of human resources processes, procedures, and documentation
• Data management and tracking, and records management skills. Knowledge of legal requirements for the acquisition and retention of employment and/or contract data and documentation
• Working knowledge of automated job application systems and procedures
• HR/Payroll data entry proficiency on a computerized HRIS
• Microsoft Office proficiency
• Ability to provide clear technical guidance and instruction to non-technical personnel

EDUCATION & EXPERIENCE:

• Bachelor's degree or at least 3 years of work experience applicable to the duties listed in the job description

WORK HOURS:

• Full-time, non-exempt position
• Monday - Friday, 8:30 a.m. - 5:00 p.m.; 7.75 hrs./day; 38.75 hrs./week

SALARY STRUCTURE:

Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

ABOUT UR:

At the University of Richmond, we're creative, inclusive, and determined. We're Spiders, and our mission is to create positive change in the UR community and beyond. Located minutes from downtown Richmond, Virginia, the University of Richmond (www.richmond.edu) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. There's only one place like Richmond.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE

This job has expired.