IT Systems Engineer
SJW Corp

The Texas Water Company is actively seeking talented, driven and highly-productive applicants for the position of IT Systems Engineer to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.  

JOB SUMMARY:

TheIT Systems Engineer's main responsibility is to ensure the stability, security,and efficient operation of the information systems that support theorganization's core functions. They will use their communication, analytical,and problem-solving skills to monitor, maintain, support, and optimize allnetworked software and operating systems. As a Systems Engineer, you will havea critical role in designing, implementing, and maintaining our organization'sIT systems to ensure the highest levels of performance and security.

PRINCIPLE DUTIES & RESPONSIBILITIES:
Manage and Monitor Systems: Oversee all installed systems and infrastructure to ensure smooth operation.
Installation and Configuration: Install, configure, test, and maintain operating systems, application software, and system management tools.
Availability and Performance: Proactively maintain high levels of systems and infrastructure availability.
Performance Optimization: Monitor and test application performance, identify bottlenecks, and collaborate with developers to implement solutions.
Security and Redundancy: Maintain security protocols, backup strategies, and redundancy measures.
Scripting and Automation: Write and maintain custom scripts to enhance system efficiency and reduce manual intervention.
Collaboration: Work closely with project managers, software developers, hardware engineers, and other stakeholders.
Support: Provide 2nd and 3rd level technical support.
Vendor Liaison: Communicate with vendors and other IT personnel to resolve issues.
EDUCATION & EXPERIENCE:
Education: BS/MS degree in Computer Science, or a related field.
Technical Experience:
Proven working experience in installing, configuring, and troubleshooting Windows based environments.
Solid administration and performance tuning experience with application stacks (e.g., Microsoft SQL, Remote Desktop Services, Azure).
Familiarity with cloud platforms, preferably AWS.
Knowledge of virtualization and containerization (e.g., VMware, Hyper-V).
Enterprise backup and recovery procedures (Rubrik)
System performance-monitoring tools.
System patching and hardening.
Preferred Experience: Networking, switching, firewall, network access controls, wireless, programming languages, HTTP traffic, content delivery, and caching.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

Proficiency in:
Microsoft Active Directory
System patching and hardening.
Data Center and current equipment technologies.
Operating systems.
System performance-monitoring tools.
Virtualization (VMware and Hyper-V).
Storage Technologies:
Knowledge of SAN or NAS.
Familiarity with Active Directory/Global Catalogue (Pure Storage).
Exceptional Abilities:
Load balancing, clustering, and caching procedures and processes.
Project Management and Cloud Computing:
Proficient in project management.
Application design and integration.
Cloud computing (specifically Microsoft Azure and AWS).

ENVIRONMENTAL CONDITIONS/PHYSICALREQUIREMENTS:
On-call availability one week per month
Sitting for extended periods working on a computer
Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components
Occasional inspection of cables in floors and ceilings
Lifting and transporting of moderately heavy objects up to 30 lbs., such as computers and peripherals
Works approximately 100% of time in temperature-controlled environment conducting administrative duties.

EEO Statement
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.