Lead Scrum Master
Horizontal Talent

*Must pass a drug test and background check once offered position*

Responsibilities:

• Promote and Support Scrum Practices: Guide and coach the team on Scrum theory, practices, rules, and values, ensuring everyone understands and adheres to these principles.
• Servant-Leader Role: Act as a servant-leader for the Scrum Team, focusing on the needs of team members and the overall success of the project.
• Facilitate Scrum Events: Organize and facilitate all Scrum events, including Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives.
• Obstacle Removal: Identify and eliminate impediments that hinder the team's progress and productivity.
• Create Effective Environments: Foster a collaborative and productive team environment, addressing team dynamics and promoting a positive culture.
• Maintain Team Relationships: Ensure strong relationships between the Scrum Team, Product Owner, and stakeholders, facilitating clear communication and collaboration.
• Protect the Team: Shield the team from external interruptions and distractions to maintain focus and efficiency.
• Ensure Work Completion: Ensure all necessary work to achieve the Product Goal is completed within Sprints, maintaining the quality and integrity of the Sprint Goal.
• Product Backlog Refinement: Assist the Product Owner in refining the Product Backlog, clarifying requirements, and renegotiating the scope as needed.
• Cross-Functional Team Participation: Contribute to various projects requiring attention during each Sprint, demonstrating versatility beyond specific application expertise.

• Azure DevOps Proficiency: Experience in using Azure DevOps for managing, tracking, and reporting Scrum activities, including User Story management, Task management, Capacity Planning, Release Management, and Sprint progress reporting.
• Clarity Time Recording: Skilled in using Clarity for product and project time recording.
• ITIL Practices: Familiarity with ITIL practices for IT service management, focusing on aligning IT services with business needs.
• ServiceNow Experience (Preferred): Experience in managing incident, request, and change request tickets using ServiceNow.