LPN or Medical Assistant - Gastroenterology
Billings Clinic

**If applying as a Medical Assistant**

Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Advanced Practice Providers (APPs), RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.

Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Prepares room, equipment and supplies as dictated by a particular examination, patient's needs, and Billings Clinic exam and procedure room cleaning guidelines.
• Assists with patient scheduling of appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.
• Screens incoming telephone calls for appropriate referrals to nurse, physician and/or APP.
• Orders and maintains clinical and office supplies and equipment as directed.
• Maintains patient files, records and other information. Adheres to confidentiality requirements.
• Compiles statistical data for reports as directed.
• Attends required meetings and participates in committees as requested.
• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects and appropriately labels laboratory specimens as needed per organization and department standards.
• Cleans and disinfects equipment per Billings Clinic infection control guidelines.
• May administer various vaccines per department standards/needs and individual employee leveling grid.
• Provides instruction to patients as directed by physician, APP or as documented in department policies and procedures.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.
• May assist physicians and APPs in preparing for minor procedures and physical exams.
• Administers medications according to department approved grid and guidelines; once department requirements and required training have been met.
• May perform patient care tasks to include but not limited to stitch and staple removal, application of dressings, ear lavage, splints and casts, etc. after demonstrated competency.

**If applying as an LPN**

Under general supervision of the, Manager, Clinical Coordinator, Director and/or as delegated by the Registered Nurse, assists in the delivery of patient care. Works within the scope of licensure as a licensed practical nurse. Applies identified evidence-based nursing practices consistent with national standards and which support quality outcomes. Works collaboratively with the interdisciplinary team to meet the physical, psychosocial, educational, spiritual needs of the patient and family, and contributes to the plan of care while maintaining professionalism.

Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Participates in the development of the strategy of care in collaboration with other members of the healthcare team by providing data; identifying priorities; setting realistic and measurable goals; identifying measures to maintain comfort, support human functions and response and maintain an environment conducive to well-being; and provide health teaching.
• Implements and documents safe patient care consistent with Billings Clinic and departmental values/goals, policies & procedures and according to scope of license.
• Adheres to Billings Clinic and departmental safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action.
• Maintains appropriate departmental skill/knowledge and application of relevant and commonly used equipment, pharmacology and laboratory values based on disease process or physiological status.
• Utilizes performance improvement principles and improve the quality of patient care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care.
• Demonstrates collaborative, supportive, and caring behaviors in communication with patients and/or families, visitors, and the interdisciplinary care team.
• Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements.
• Performs other duties as assigned or needed to meet the needs of the department/organization.