Mailroom Services Assistant
Cushman & Wakefield

Job Title
Mailroom Services Assistant

Job Description Summary
This position embodies an exceptional customer service experience to the client/colleague/end user in a Life Science corporate environment. Engage at the appropriate level to support contracted service lines to include receiving and delivering mail. Individual is responsible for ensuring that timely and efficient services are delivered to the satisfaction of the customer. Pick up and deliver mail, and packages. Assume accountability for all support functions for assigned floor(s).
Job Description

Essential Duties and Responsibilities

• Receives, sorts and distributes incoming and outgoing mail and packages.
• Maintains employee rosters and locations lists.
• Weighs and calculates postage for outgoing mail/packages for common carriers (e.g. US Postal Service and FedEx).
• Completes required mail / package forms (registered mail, international documentation, etc.).
• Arranges for pickup of outgoing US mail/packages (non- product related)
• Operates mail, copying, and scanning devices.
• Maintains postage equipment and renews necessary supplies.
• Ensures express packages and packages requiring special handling (cold, frozen, etc.) are processed correctly.
• Investigates un-addressed packages.
• Provides general courier services to the site.
• Serves as liaison for tracking of non-product related packages.
• May operate light vehicles for mail delivery and errands.
• Maintain documents, logs and/or prepare special reports services provided (e.g. mail/package volume and cost).
• Assists other employees by performing duties such as errands, deliveries, day porter assistance.
• Ensures all policies, procedures, codes, guidelines, regulations, etc., are followed and enforced including safety systems and standards.
• Assist with other duties, as needed to meet business demands.

Knowledge, Skills and Abilities

• Knowledge of maintenance tools, materials, and required equipment to perform his/her job functions
• Follow all safety rules, procedure manuals, etc.
• Excellent communication skills
• Excellent organization skills
• Ability to prioritize based on safety, criticality, and client schedules
• Ability to improve efficiency in existing processes
• Ability to expand and grow with a fast moving client and teams.

Note: May lift heavy boxes (example: case of paper approximately 55 lbs.). Maneuvering of tables can be cumbersome. Safe lifting if required.

C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.

---