Medical Director - Pain Clinic
Shepherd Center

About Shepherd Center

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by" U.S. News "as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers , strong support from leadership, and fun activities that have ke pt over 1 2% of staff members working at Shepherd for more than 20 years .

The Medical Director, in conjunction with the Program Director or Clinic Manager, is responsible for overseeing the clinical quality of care provided by the program, determining and ensuring adequate coverage for the program, strategic planning for the program, developing/updating protocols relative to the program, integrating research, education, and advocacy into the program, and involvement in program outreach. The Medical Director serves as the primary representative of the provider practice in interactions with hospital administration and the medical staff. The primary administrative responsibilities are related to the designated program.

JOB RESPONSIBILITIES:

• Provides medical care as a member of the Shepherd Center Medical Staff, with all responsibilities outlined in the staff physician position description.
• Actively participates in the recruitment of physicians to the program, including:
  • assisting in the development and implementation of a recruitment plan;
  • participating in recruitment trips, dinners, or other activities to meet with residents/fellows in training programs in the region;
  • interviewing and conducting tours for candidates; and
  • continuing to follow up with candidates by phone and e-mail throughout the recruitment process.

• Provides orientation and mentoring for employed physicians and advanced practice providers (APPs) joining the practice.
• The Medical Director has supervisory authority over the other physician and APP team members in the pain clinic. They oversee and evaluate their clinical, interpersonal, and operational performance and provide feedback through formal evaluations. The Medical Director may meet with a physician to address performance issues and to provide coaching and development support regardless of their supervisory relationship.
• Although the Medical Director does not have formal supervisory authority over Medical Affairs support personnel, they oversee and evaluate their clinical, interpersonal, and operational performance, and provide feedback and recommendations to the Administrative Director of Medical Affairs, Director of Outpatient Services, and/or the CMO regarding individual associate's performance.
• Reviews potential referrals for clinical appropriateness to accept/deny scheduling evaluations in clinic.
• In conjunction with the Program Director/Clinic Managers, ensures the operation of the program is in compliance with the policies, practices, and directions of the hospital, the bylaws, rules and regulations of the medical staff, the standards and recommendations of The Joint Commission, CARF and the Department of Health as well as applicable standards of relevant professional societies, and all applicable local, state and federal laws and regulations. Participates, as appropriate, in regulatory surveys.
• Conducts periodic program meetings with physicians, support staff, and applicable hospital personnel and implement other communication methods necessary to foster effective working relationships and facilitate the resolution of problems.
• Assists in developing policies, clinical protocols, forms, reports, and records related to their clinical program. Reviews forms and policies specific to their program biennially or as required by hospital policy.
• Proactively identifies opportunities for optimizing the cost, quality, and timeliness of care provided by the practice through the use of evidence-based practice guidelines and current research/literature reviews to reduce variation in clinical practice within their program. This includes, but is not limited to guideline and policy development, operational process improvement, and monitoring quality outcomes.
• Educates key stakeholders and other constituents regarding the program and its scope of services. Markets the program to existing and potential customers, including visiting referring physician offices or other hospitals if necessary.
• Participates in various medical staff, hospital committees, and task forces as requested to represent the program and support and participate in performance improvement efforts throughout the hospital.
• Chair (or co-chair) the steering committee for their program, if applicable.
• Effectively communicates and advocates organizational expectations to the physicians and other associates within their program and communicates and advocates needs and concerns for their program to the larger organization.
• Serves as an advocate for the population served at the hospital level and a local, regional, and/or national level.
• Partners with the Program Director/Clinic Manager of the designated program to address problems and resolve conflicts associated with or related to the program.
• During Medical Director's Performance Evaluation, provides the CMO with an annual update of the program, including goals for the following year. Additionally, provides a mid-year update of program goals.
• Works cooperatively and collaboratively with other medical and hospital staff members, avoiding disruptive behavior.
• Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
• Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.

REQUIREMENT:

Minimum of 3-5 years of related clinical experience

REQUIRED MINIMUM EDUCATION:

• Graduate of an accredited, four-year medical school or DO program.
• Successful completion of an Accreditation Council for Graduate Medical Education (ACGME)- or American Osteopathic Association (AOA)-accredited PM&R residency. Completion of pain fellowship (accredited or non-accredited accepted).

REQUIRED MINIMUM CERTIFICATION:

• Board Certified
• Licensed to practice medicine in the state of Georgia.
• Current DEA registration
• Advanced Cardiovascular Life Support (ACLS)

REQUIRED MINIMUM EXPERIENCE:

• Fellowship training and at least three years minimum experience in practicing specialty.

REQUIRED MINIMUM SKILLS:

• Knowledge/experience using advanced techniques, theories, and processes to complete work.
• Demonstrate a commitment to the total quality of life and integration for persons who have experienced catastrophic injuries that extends into the community beyond their medical implications.
• Demonstrate a leadership style that promotes collaborative and positive behaviors.
• Completes orientation and initial assessment of competency successfully by the determined due date.
• Completes mandatory education and annual competency assessment requirements by the determined due date.

PREFERRED QUALIFICATIONS:

• N/A

PHYSICAL DEMANDS:

• Uses body, tools, or special devices to safely, effectively, and efficiently to move, guide, or place patients. Involves some latitude for judgement with regard to precision attained and the selection of what adaptive device(s) to utilize.
• Ability to transfer and position patients, consistent with lifting up to 50 lbs.

WORKING CONDITIONS:

• Some potential for exposure to blood and body fluids.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

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