NYS IES PRD-20240926-381 Specialist Level 3 (Product Manager)
Voyatek

Opportunity Details

Full Time NYS IES PRD-20240926-381 Specialist Level 3 (Product Manager)

NYC, NY (Hybrid)

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Level 3 Specialist to join our NYS Integrated Eligibility System Team located in New York, NY. This role is On site, (then becomes Hybrid, 50% in office required) and is a long term contract, 28 months. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.

Key Responsibilities:

The Product Manager will play a critical role in translating the company's vision into actionable product development plans. This position requires a deep understanding of user needs, market trends, and technology, along with the ability to prioritize features and drive product development from concept to launch.

• Product Vision & Roadmap: Collaborate with stakeholders to define product vision and roadmap, ensuring alignment with business goals and user needs.
• Backlog Management: Create, prioritize, and manage the product backlog, ensuring that the most valuable features are developed first.
• User Stories & Requirements: Write clear and actionable user stories, acceptance criteria, and product requirements that guide the development team.
• Stakeholder Communication: Serve as the main point of contact between the development team and stakeholders, ensuring transparency and alignment throughout the product lifecycle.
• Sprint Planning: Lead sprint planning sessions, working closely with the Scrum Master and development team to ensure the timely delivery of features.
• User-Centric Design: Advocate for the end user, ensuring that products deliver an exceptional user experience.
• Performance Tracking: Monitor product performance post-launch, gather user feedback, and iterate on the product to improve its value and effectiveness.

Mandatory Qualifications:

Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Specialist

Ten or more years of experience in product management and in integrated or complex systems.

Ten or more years' experience working with agile development processes and methodologies such as scrum or kanban

Desirable Qualifications:

Seven or more years working experience in managing and prioritizing product backlogs.

Seven or more years of experience in building technical products from ideation to launch

Seven or more years of working experience, demonstrating the ability to manage multiple projects simultaneously and meet deadlines

Three or more years of working experience with tools such as Jira, Confluence, or similar project management software.

Bachelor's degree in Business, Computer Science, Engineering, or a related field.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A range for this position would be $122.00-$132.00 per hour.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

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