Outreach Coordinator/Senior Outreach Coordinator
Boise State University

Job Summary/Basic Function:
This position offers a unique opportunity to join Boise State as either an Entry-Level Outreach Coordinator or a Senior Coordinator, depending on your experience and qualifications. Whether you're starting your career in higher education or are an experienced professional ready to lead strategic outreach efforts, this role provides a pathway for growth and impact in supporting transfer students and building community partnerships.

This position requires to be on site at our Twin Falls location.

Entry Level:
The Outreach Coordinator supports Boise State's mission by promoting, administering, and providing student services at external locations. This role emphasizes foundational skill-building, enabling the candidate to grow into a senior-level position while developing strong relationships with stakeholders.

Senior Level:
The Outreach Coordinator, Senior strategically develops and manages educational outreach programs. This role requires a seasoned professional who will serve as the primary point of contact for educational outreach programs, fostering community partnerships and guiding prospective students through the transfer process.
Department Overview:
The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs and other lifelong learning options. Join us!

The Boise State Transfer Success team, part of the Extended Studies Division at Boise State University, is dedicated to supporting transfer students throughout their academic journey. Our mission is to provide comprehensive resources and personalized guidance to ensure a smooth transition and successful completion of degrees for transfer students. This role also involves proactive recruitment efforts, engaging directly with community college students to generate interest and encourage them to transfer to Boise State.

The Transfer Success Team provides essential services to help students explore degree options, navigate articulation agreements, apply to the university, and submit transcripts. We guide transfer students through every step of the process, ensuring they understand credit evaluation and the overall transition to Boise State while providing personalized support throughout their journey. We offer ongoing academic and personal support, working closely with academic departments, community colleges, and student support services. Our center is dedicated to empowering transfer students, fostering a sense of belonging, and promoting academic excellence. We serve students from local Idaho community colleges, out-of-state community colleges, and adult learners returning to complete their degrees. Join our team and help create a supportive environment for transfer students as they pursue their educational goals at Boise State.
Level Scope:
Entry Level:
Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Senior Level:
Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.
Essential Functions:
Entry Level:
• Be the on-site representative for the Boise State Center for Transfer Success located at the College of Southern Idaho in the Higher Education office.
• Proactively contact prospective transfer students to help them understand their options at Boise State.
• Provide student services including program guidance, transfer assistance and advising.
• Plan and coordinate events such as information sessions, education fairs, and group presentations.
• Plan and coordinate events such as information sessions, education fairs, and group presentations.
• Build relationships with community college stakeholders to expand educational access.
• Maintain a welcoming, organized, and professional site environment.

Senior Level includes the above duties as well as:
• Strategically develop and manage outreach programs to meet enrollment and partnership goals.
• Serve as the primary point of contact for educational outreach programs and stakeholders.
• Represent Boise State at community events, building long-term partnerships with organizations and institutions.
• Manage outreach center sites, including staff and operational needs.

Additional duties for both levels includes:
• This position is based at the College of Southern Idaho but also includes service to the College of Eastern Idaho.
• The candidate should expect to travel to CEI at least once per month, weather permitting.
• Occasionally, the candidate must also travel to Boise for team meetings and events.
• Travel will be required and can include traveling during days, evenings, or weekends.

• Both levels may perform other duties as needed.
Knowledge, Skills, Abilities:
Entry Level:
• Excellent verbal and written communication skills
• Strong organizational and multitasking skills.
• Ability to work independently or collaboratively.
• Proficiency with Microsoft Office and Google Workspace tools
• Customer service-oriented mindset with attention to detail.

Senior Level:
• High level of customer service and attention to detail.
• In-depth understanding of the rural, adult, non-traditional, transfer, and first generation student populations, their characteristics, and unique needs.
• Demonstrated ability to develop innovative problem solving.
• Demonstrated ability to work in an environment that values the abilities, perspectives, skills, and collaboration of individuals from all backgrounds.
• Public speaking and ability to represent the University to communities and leaders.
• Proficiency with Google G-suite and Microsoft Office suite of programs.
• Demonstrated experience with rural education and rural communities.
• Excellent verbal and written communication skills.
Minimum Qualifications:
Entry Level:
Bachelor's Degree or equivalent relevant professional experience.

Senior Level:
Bachelor's or Advanced Degree and 5 years of professional experience or equivalent relevant experience.
Preferred Qualifications:
• Master's degree in a related field.
• 1-2 years' experience utilizing a CRM or higher education software such as Slate, Peoplesoft, or Perceptive to document interactions and verify student information.
• 1-2 years' experience recruiting prospects in higher education or a related industry to include 1:1 appointments, information sessions, and written communication.
• 1-2 years' experience representing a community college, university, or company by strategically building long-term relationships with key contacts.
Salary and Benefits:

Salary for the Entry Level Position: $47,320/yr

Salary for the Senior Level Position: $53,456/yr

Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 9.27% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See our full benefits page for more information!

Required Application Materials:
Resume & Cover Letter. Applicants that make it to the final interview round should expect to prepare a presentation.
About Us:
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/

Advertised: January 6, 2025 Mountain Standard Time
Applications close: February 2, 2025 11:55 PM Mountain Standard Time

---