Part-time Administrative Assistant (1:00pm-5:00pm)
Ultimate Staffing Services

Title: Part-time Administrative Assistant

Hours: Monday-Friday 1:00pm-5:00pm

LOCATION: Foothill Ranch, CA

Pay: $21-23/hour

TEMP TO HIRE

Position Overview:

We are seeking a detail-oriented and proactive Administrative Support Specialist to join our team. The ideal candidate will provide exceptional customer service, handle administrative tasks, and ensure smooth day-to-day operations within the office.

General Responsibilities:

• Engage with customers via telephone and email to address inquiries and provide support.
• Gather and document relevant information to assist customers or escalate to appropriate departments.
• Deliver knowledgeable and professional customer service while maintaining a positive company image.
• Track, document, and follow up on customer issues accurately and promptly.
• Process orders with precision, ensuring proper handling of licensing, payments, and order details.
• Communicate effectively with customers about orders, invoices, and payments.
• Conduct meticulous data reviews to ensure accuracy in orders and invoices.
• Manage incoming mail and deliveries efficiently.
• Restock beverages and office supplies daily to maintain a well-equipped environment.
• Greet and assist visitors with a welcoming and professional demeanor.
• Perform general administrative tasks and other duties as assigned.

Qualifications:

• 2-3 years of customer service experience.
• Strong customer service orientation with excellent problem-solving skills.
• Experience in invoicing or accounting is a plus.
• Proficient in MS Office Suite (Word, Excel); experience with NetSuite and CyberSource is a plus.
• Exceptional verbal and written communication skills.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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