Process Improvement Analyst
Elevance Health

Simply Healthcare Plans, Inc. is a proud member of Elevance Health's family of brands. We are a licensed health maintenance organization with health plans for people enrolled in Medicaid and/or Medicare programs in Florida.

Process Improvement Analyst

Location: 11430 NW 20th ST, STE 300, Miami, FL 33172 or FL-TAMPA, 5411 SKY CENTER DR.

This position will take part in Elevance Health's hybrid workforce strategy which includes virtual work and 1-2 days physically in office per week. Our Ideal candidate will live within a 50-mile radius and a 1-hour commute to our Elevance Health major office (PulsePoint) in Miami or Tampa, FL. Elevance Health supports a hybrid workplace model with PulsePoint sites used for collaboration, community, and connection.

The Process Improvement Analyst is responsible for identifying process improvement strategies to achieve quality goals.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Conducts assessments of current processes, reports and procedures.
• Identifies process improvements and recommends solutions for corrective, preventive actions.
• Collects data and performs quantitative analysis to substantiate assumptions.
• Performs any necessary ad hoc reporting. Coordinates training and documentation required by the changes.
• Measures outcomes of quality improvements using metrics and benchmarking criteria.
• Documents quality initiatives for regulatory requirements.

Minimum Requirements:

• Requires a BA/BS and minimum of 3 years operational experience in healthcare, including minimum of 2 years experience of process improvement, workflow analysis, project management; or any combination of education and experience, which would provide an equivalent background.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

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