Product Manager- Boilers and Condensing Products
Navien

Product Manager - Boilers and Condensing Products

Product Management

Remote

Full-time

What We Are Looking For

The ideal candidate for this position must be familiar with Navien and the boiler and hydronics industry, with a focus on condensing products. They must have a strong background and understanding in the overall boiler market, from floor standing to wall mount products, along with the direction of the industry in the future. They are experienced with the processes and procedures of product development and product management and must be a person of integrity. They must also be able to work well independently as well as in a team environment. Essential attributes include excellent communication and interpersonal skills and an ability to multitask and remain focused in high-pressure situations. In addition, the product manager must be highly self-motivated, have a positive attitude and be resourceful and enthusiastic about creating growth. If you are someone who likes travel, meet new people, and build lasting relationships, you will have a great advantage!

Responsibilities:

• Assist in Development of Market-Specific Promotional Collateral, Demonstrations, and Tutorials.
• Conduct ongoing market research and staying knowledgeable about industry trends
• Work with cross-functional teams, including marketing, product development, technical and sales operations

• Work with Marketing to create high-impact internal and customer-facing materials, communicating the value and unique advantages of the product portfolio
• Provide business analysis of varying markets to support new product development requests.
• Enroll in various awards continuously for the entire product portfolio
• Lead competitive benchmarking activities to identify and address product gaps (customer surveys, online research, other benchmarking methodologies, VOC etc.)
• Collaborate closely with parent company KD Navien's engineering and business teams on product development requirements and business needs
• Perform market research & customer sensing activities required to refine product designs.
• Collaborate with other departments such as Engineering, Manufacturing, Purchasing, Quality, Marketing, Finance, Sales to ensure profitable growth of the product portfolio and successful execution of various product development projects
• Establish and manage relationships with multiple OEM suppliers to ensure product quality, competitiveness, market relevance for all of Navien's boiler products and accessories
• Communicate with marketing, product management, sales, business development, and SCM to ensure successful product lifecycle management
• Provide product leadership at customer and internal events & meetings
• Lead various cross-functional teams in product planning requiring in-house and field onboarding
• Develop market requirements documents to create a business case for products
• Assist product development with current and future products
• Design and implement product launches for all online/offline channels
• Co-develop product positioning and messaging that differentiates our products in the market

Requirements:

• Bachelor's degree in marketing, business, engineering - or 5+ years of relevant industry experience
• Must have 3+ years product management or sales experience with the boiler market in North America
• Experience with product lifecycle management from concept to production a plus
• Self-starter with excellent time management and communication skills
• Experience working with Microsoft Office, such as Word, Excel and PowerPoint
• High level of presentation/public speaking skills and strong customer service skills
• Ability to drive/travel - approximately 30% out of town travel required. (5% international travel)
• The ability to manage several projects at once under deadline pressure is also essential
• An ability to understand, research, writes and delivers summaries on a range of business issues

Preferred Qualifications:

• Strong research and development background
• Able to critically analyze market trends and develop a go to market plan
• Experience with both non-condensing and condensing products, commercial and residential
• An above average understanding of the Boiler product sales channels and distribution

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.

PAY SCALE: $110,000 - $120,000 DOE plus Annual Bonus Opportunity!

Benefits:

• PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
• Employee-only premium covered at 100%, and dependent premium covered at 50%
• Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
• Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
• 10.5 Paid Holidays per calendar year
• Community Involvement Volunteer Day
• 401K Plan, 100% match on employee's contribution, up to a maximum of 5%
• Employee discounts on Navien products
• LinkedIn Learning License

About Navien, Inc.

Since 2006, Navien, Inc. has become one of the fastest growing companies in the home comfort sector in North America and has established itself as the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024 Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America. Navien has since grown into the HVAC market with their NPF Hydro-furnace and is now breaking into the water treatment market with scale prevention systems and whole-house filtration.

Navien has achieved international recognition for its sophisticated engineering and robust designs. Backed by our parent company, KD Navien, with more than forty years of experience with advanced boiler and water heating technology, Navien will continue its mission to provide high quality products. Navien products are available in the United States and Canada through a selected network of wholesale distributors.

Navien, Inc. is an Equal Opportunity Employer

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