Rotating Insurance Summer Intern
MMC

About Marsh McLennan Agency Midwest
Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

MMA Midwest's 10-week rotational internship program offers students a dynamic and diverse risk management and insurance experience. Interns are provided an opportunity to gain exposure to various areas within an insurance brokerage by working in both Business Insurance and Employee Health & Benefits disciplines. The rotation will consist of one half spent with Business Insurance and the other half with Employee Health & Benefits. As an rotating intern, they will play a critical role in supporting the execution of our service platform. They develop the knowledge and skills needed to deliver strong customer service by gaining hands-on experience and providing front line assistance to members of the MMA team. Under supervision of a manager and/or mentor, interns are given the training and guidance needed to successfully complete the program. The program is designed to strengthen technical, professional, and interpersonal skills necessary for both career advancement and professional development.

Execution of Client Service

Please note: Intern responsibilities vary by discipline and niche

• Works with entire servicing team to support the flawless execution of our service platform
  
• Assists with department-specific projects such as:
  
  • Managing, tracking, and analyzing client, prospect, and carrier data in agency management system
    
  • Creating, updating, and populating client and carrier deliverables
    
  • Organizing, maintaining, and building internal resources and tools
    
• Prioritizes workload to ensure both client and agency expectations are met
  
  

Data Integrity and Quality

• Consistently follows client service workflows and appropriately engages internal resources, procedure manuals and reporting tools to ensure efficiency and accuracy of execution
  
• Utilizes internal resources for identified processes to ensure efficiency and consistency in execution
  
• Achieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics, and goals
  
  

Peer Relationships and Self-Development

• Participates in insurance courses, team meetings, and industry webinars for skill and knowledge development
  
• Seek opportunities to learn from experienced team members, leveraging their knowledge and expertise to enhance your own understanding of insurance concepts and practices
  
• Completes workflow and system training with Business Process, manager, and/or mentor
  
• Meets and provides feedback to manager and/or mentor on a frequent basis
  
• Establishes connections and effective working relationships with MMA colleagues, fellow interns within the internship program, and interns within other MMA regions
  
• Works toward achieving individual and team goals
  
• Develops and delivers group presentation on assigned topic with other interns
  

Required

• 1+ years of undergraduate completed
  
• Strong written and verbal communication skills
  
• Passionate about pursuing insurance as a career path post-graduation
  

Preferred

• Pursuing BS/BA Insurance, Finance, Business, or related field
  
• Intermediate or advanced skill level with Microsoft Word, Excel
  
  

Program Highlights

We provide our interns the opportunity to be immersed in our award-winning culture by participating in the following intern program related activities:

• Earn wellness points and incentives through our Eye of the Tiger Wellness Program
  
• Spend the day giving back to the community by participating in a volunteer day through MMA Cares
  
• Become ingrained in MMA's culture and initiatives by attending intern specific orientation and onboarding process
  
• Attend and participate in various activities aimed at refining your professional growth and development
  
• Gain exposure to additional niches within the insurance industry by attending various webinars and participating in job shadowing opportunities across different departments and roles within MMA
  

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth.

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

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