Sample Preparation Team Leader
SGS North America Inc.

Company Description

• SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

The Sample Preparation Team Leader oversees the daily production of technicians in the Sample Preparation Department, under the guidance of the Shift Supervisor. The Team Leader leads by example and ensures the work performed by the technicians is conducted safely, efficiently, in a timely manner and in compliance with SGS's Standard Operating Procedures (SOPs). The Team Leader is responsible for: • Guiding and supervising employees as well as for training new technicians in the department. • Communicating issues or delays that may impact project timelines or outcomes. • Complying with all health and safety procedures and promoting a safe working environment. Participating in resolution and follow up of QAQC related actions associated to the sample preparation department

REPORTING LINE

Directly reports to: Shift Supervisor Dotted reporting line to:

JOB FUNCTIONS

• Coordinate workflow and demonstrate good leadership through the Sample Preparation department to ensure turnaround times and production targets are met.
• Work with the Shift Supervisor to manage staff and equipment maximizing operational excellence; ensure proper sample handling, log-in, and on-time sample delivery to appropriate laboratory departments.
• Train staff and lead by example when processing samples to ensure that the team follows the lab's SOPs.
• Apply a level of technical judgment to identify potential problems for samples processed by all members of the team and ensuring operating supplies and equipment is appropriate for current workloads.

LEADERSHIP/SUPERVISORY RESPONSIBILITIES

• Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes
• Please provide examples of supervisory responsibilities
• Has hiring and terminating responsibilities No
• Supervises others Yes
• Number of employees directly reporting 1-5

JOB COMPLEXITY

• Assist with troubleshooting.
• Mentor new technicians.
• Ensure the laboratory produces quality results.
• Identify and communicate to the Shift Supervisor any deviations in sample conditions, problems with equipment, supplies, or human resources.

IMPACT OF DECISIONS

• Ensure all Health and Safety procedures and protocols are followed, to minimize hazards and prevent any injuries/incidents.
• Follow all QA/QC protocols to ensure compliance with 17025 Accreditation, results impact client decisions.
• Ensure all client communications are handled professionally and transparently, maintaining trust and confidence.
• Decisions have potential impact on clients and company goals, resulting in substantial outcome on the achievement of the organization.

ANALYTICAL THINKING/PROBLEM SOLVING

• Sound knowledge of approved Standard Operating Procedures, Work Instructions and QA/QC protocols.
• Identify own/other's errors in work and failures in procedures or processes. Initiate investigations, seeking support from Supervisors, Managers and Technical personnel.
• Make necessary decisions related to level of skill and knowledge, collaborating with Managers.
• Ability to seek advice and support from Managers, Quality and Technical personnel.

COMMUNICATION/CONTACTS

Contact (Internal/External) Purpose of communication Written or Verbal or Both (W/V/B) Frequency (D/W/M) Leadership of team Both Daily

Qualifications

EDUCATION AND EXPERIENCE

• High School Diploma/GED Required

LICENSES / CERTIFICATIONS- N/A

KNOWLEDGE / SKILLS / ABILITIES

• Language Skills Advanced Preferred
• Mathmatical Skills Intermediate Preferred
• Reasoning Skills/Abilties Intermediate Preferred
• Computer Skills Intermediate Preferred

ADDITIONAL KSAS

• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

EQUIPMENT

• This job operates in a laboratory environment.
• This role routinely uses standard sample preparation equipment.

PHYSICAL DEMANDS OF THE JOB

• Stand: Frequent
• Move or traverse: Frequent
• Use hands: Frequent
• Reach with hands and arms: Frequent Climb or balance: Never
• Stoop, kneel, crouch or crawl: Occasional
• Talk/hear: Frequent
• Taste/Smell: Seldom
• Lift/carry/push/pull: Occasional
• Keyboarding: Frequent
• Ability to focus on task: Frequent
• Visual strain: Seldom
• Tasks requiring limited muscle effort, for example lifting up to 5 kgs: Occasional
• Tasks requiring light physical effort, for example lifting 5 kgs to 10 kgs: Occasional
• Tasks requiring medium physical effort, for example lifting 10 kgs to 20 kgs: Seldom
• Tasks requiring heavy physical effort, for example lifting > 20 kgs: Seldom

TRAVEL

• No Travel Required

ENVIRONMENTAL AND WORK CONDITIONS

• Wet or humid (non-weather) conditions Occasional
• Work near moving mechanical part or moving vehicles: Frequent
• Work in high, precarious places: Never
• Fumes or airborne particles: Occasional
• Possible exposure to infections, hormones, or bacteria: Never
• Dust, grease, or oil: Occasional
• Toxic or caustic chemicals: Occasional
• Outdoor weather conditions: Frequent
• Extreme cold (non-weather): Occasional
• Extreme heat (non-weather): Frequent
• Risk of electrical shock: Never
• Work with explosives: Never
• Risk of radiation: Never
• Vibration: Occasional
• Bio-Hazard: Never

OTHER PHYSICAL/WORK ENVIRONMENT FACTORS

VISION REQUIREMENT

• Close Vision (clear vision at 20 inches/50 centimeters or less)
• Distance Vision (clear vision at 20 feet/6 meters or more)
• Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given post)  Depth Perception (three-dimensional vision, ability to judge distance and three-dimensional relationship)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
• Ability to see color

AUDITORY REQUIREMENTS

• No special auditory requirements
• Provide with specific auditory requirements

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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