Senior IT Solution Analyst
Mosaic

The Senior IT Solution Analyst is responsible for leading assigned portions of and/or participating in the deployment, maintenance and improvement of Mosaic Operations-related business applications and systems. Scope of systems involved will include Production and Inventory tracking systems as well as Rail/Truck Loading/Unloading and Yard Management Systems.

What will you do?

Systems and Application Development and Deployment

• Lead assigned portions of and/or participate in the deployment, maintenance, upgrade and troubleshooting core business applications and systems
  
• Lead assigned portions of and/or participate in the development, analysis, prioritization, and organization of specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
  
• Translate non-technical requirements into highly technical specifications
  
• Manage the set-up and configuration of systems
  
• Implement best practices for scalability, supportability, ease of maintenance, and system performance
  
• Manage and maintain overall solution architecture, scalability, and integrity
  
• Define solution limitations and requirements
  
• Work with Architects to ensure all systems integrate into the solution's technology stack
  
• Communicate the solution context and intent and align development stakeholders on the technical direction
  
• Work with stakeholders, vendors and suppliers to evaluate options for solutions and services ensuring external requirements and features are incorporated into solution designs
  
• Establish and enforce standards as part of the solution roadmap development
  
• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
  
  

• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
  
• Develop and maintain technical documentation (processes, designs, etc.)
  
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
  
• Train and support end users on deployed systems.
  

• Provide mentoring and coaching to junior team members. Serve as the first reviewer for work performed by junior team members.
  

• Associate's Degree required. Bachelor's in Computer Science, Business or related field preferred.
  
• For those candidates without an associate's degree, 7+ years of experience is required.
  
• 5+ years of experience working with information technologies and systems analysis
  
• Technical Certification(s) within Software Development discipline or Software Application is preferred
  
• Strong knowledge of business processes, and how data and software applications support those processes
  
• Experience managing production and inventory tracking systems within mining industry preferred.
  
• Experience with Rail/Truck Loading/Unloading and Yard Management Systems
  
• Strong computer, hardware, software, and analytical skills
  
• Proven ability to assess business needs and translate them into relevant solutions
  
• Strong understanding and knowledge of the principles and practices associated with packaged and/or SaaS applications.
  
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
  
• Knowledge of agile methodologies and frameworks such as Kanbanpreferred
  
• Strong proficiency in estimation and planning
  
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio, Teams, .Net and Web Service Development experience preferred
  
• Oracle and SQL Server DBMS experience preferred
  
• Effective communicator with the ability to maintain a cohesive team
  
• Strong verbal, written, listening and presentation communication skills
  
• Strong organizational skills and attention to detail
  
• Ability to work with employees at all levels of the organization
  
• Demonstrated proficiency in conflict resolution
  
• Ability to track and remove impediments
  
• Demonstrated problem solving techniques and strong analytical skills
  
• Solid interpersonal skills with the ability to work as part of a collaborative team across the organization
  
• Ability to adapt to a continually changing business and work environment and manage multiple priorities
  
• Demonstrated critical thinking and decision-making skills
  
• Excellent analysis and problem-solving skills