Senior Salesforce Administrator/ Business Analyst
Beckman Coulter Life Sciences

Senior Salesforce Administrator/ Business Analyst

Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you'll help drive our vision of accelerating answers-and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is remote, USA.

We are currently seeking a Senior Salesforce Administrator/ Business Analyst who will be responsible for supporting CRM applications for field sales, internal sales operations, service, and marketing business functions. This includes providing support, direction and strategy for the company's CRM System (Salesforce), while staying current on Salesforce best practices, technologies, and certifications, responding to user requests, assisting with developing solutions to address business needs, and managing and resolving support tickets. This role will play a vital role in proactively identifying opportunities to support additional business functions and collaborating with various stakeholders and 3rd party vendors to identify, design, and deploy solutions that enhance core business processes.

In this role, you will be responsible for:

• Working closely with managers, functional leaders, organizational units, vendors, and subject matter experts to identify, architect, develop and deploy solutions that enhance and support our core business processes. This includes providing recommendations to enhance user experience, platform utilization, and alignment with company strategy, while reducing technical debt, and advocating for utilizing best practices in deployments, data management, testing, and development processes.
• Researching and tracking changes in upcoming versions of Salesforce.com in order to provide recommendations for productivity enhancements, and subsequently creating and maintaining documentation for users, including processes and approval processes and workflow.
• Identifying potential third-party products/applications and determine when it is appropriate to include external application developers to meet business requirements and timelines, and as needed work with third-party vendors and Salesforce premier support to resolve issues.
• Managing overall support for Salesforce, including resolving support tickets and responding to Salesforce user requests in a timely manner and assisting with developing solutions that address ongoing business needs. Perform frequent data quality checks to ensure Salesforce data is accurate, including meeting all compliance requirements and standards.
• Translate business requirements and user stories into working solutions using appropriate configuration, development and testing approaches.

The required qualifications for the job include:

• Minimum of 5 years of experience as a Salesforce Administrator with a strong understanding of Salesforce best practices and functionality, including Salesforce report and dashboard builder, customization, and maintenance of Salesforce.com and related software applications.
• Bachelor's degree (IT, software development, or a related field will be a plus), along with Salesforce Administrator Certification. Salesforce Developer experience/certification will be a plus.
• Excellent communication and influencing skills that enable effective teamwork, collaboration and conflict management/resolution. Must possess strong problem-solving skills and ability to quickly adapt to change in a fast-paced environment.
• Experience with data management and data quality assurance, demonstrating attention to detail coupled with a strong sense of urgency, accountability, and effective time management skills.
• Ability to work independently and collaborate effectively with cross-functional teams.

It would be a plus if you also possess previous experience in:

• Experience with Agile methodology, successful project management in an Agile environment.
• Continuous improvement, Gemba, Kaizen, Problem Solving Process, 5-Why

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.