Site Reliability Engineer
Farm Credit Bank of Texas

JOB DESCRIPTION

Who we are:

Farm Credit Bank of Texas is a $38.2 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation's capital markets.

While you may not be familiar with our name, Farm Credit Bank of Texas plays a critical role in supporting the businesses that make it possible for America to maintain access to an affordable and safe food supply, an industry which is one of the most innovative and evolving of our time. And while you help us deliver on our mission, we deliver on our commitment to you as a valued employee by providing competitive compensation, generous health and wellness benefits packages and an attractive hybrid workplace located along the bluffs of the Colorado River just minutes west of downtown Austin.

We seek out top talent in their fields, whether it be technology, finance, accounting, credit, human resources, or other administrative functions, and welcome you to join us in our mission to feed the world.

Position Description:

We are searching for a Site Reliability Engineer. The Site Reliability Engineer is part of a team that is responsible for the overall coordination and control of all infrastructure systems required to keep the business operational. The Site Reliability Engineer is responsible for developing software systems and automated solutions for operational aspects. They will assist in driving the technology roadmap of the team and ensuring all systems run as efficiently as possible.

Site Reliability Engineering revolves around monitoring, alerting, and automating. A Site Reliability Engineer monitor's and helps stabilize services in production, sets and maintains acceptable performance and availability thresholds, and writes code that automates repetitive tasks. Additionally, SRE's will keep an eye on our systems capacity and performance. Development efforts will focus on optimizing existing systems, building infrastructure-as-code, and eliminating work through automation.

Day-to Day-Duties and Responsibilities:

• Mentors and trains other team members.
• Leads architectural and roadmap initiatives from conception to execution
• Leads initiatives across any specifically assigned discipline noted above from conception to execution
• Evaluations of all existing services to improve design, security, stability, performance, or operational efficiency.
• Architecture development, planning, and implementation.
• Research technology trends and vendor products.Testing of new solutions and assisting with roadmap development.
• Monitor health of all servers and infrastructure components; perform break\fix troubleshooting and periodic preventive maintenance.
• Develop and maintain technical documentation.
• Ability to independently find problems, diagnose and design solutions.
• Track all demand in the bank's ITSM tool
• Communicate changes to management and end-users as appropriate

What You Bring to the Team:

Our ideal candidate lives within a commutable distance from our office in Austin, Texas and willing to work a hybrid schedule.

It is an important role that covers many skills. This position requires:

Bachelor's degree or equivalent and six (6) plus years' experience as a Site Reliability Engineer, DevOps Engineer or Systems Engineer or a minimum of eight (8) years' experience as a Site Reliability Engineer, DevOps Engineer or Systems Engineer. Must hold two professional level certifications in at least one discipline (operations or development) or hold one certification in one discipline plus three (3) additional years' experience.

Possesses expert knowledge of systems reliability engineer programs. Ability to communicate/coordinate effectively with all levels of management as well as with outside vendors; Ability to exercise sound judgment, use discretion and maintain confidentiality. A moderate degree of creativity and latitude is expected. Ability to work with minimal supervision and to travel on a moderate basis. Skill in oral and written communication. Intermediate to advanced skill level in Microsoft Office applications. Possesses analytical thinking and mathematical skills. Ability to work as part of a team. May coach or instruct lower-level colleagues. Handles the most complex issues and problems and refers only the most complex issues to higher-level staff.

Expert level knowledge in at least four of the following disciplines and working level knowledge in all of them:

• Design, implementation and support of monitoring and alerting platforms - Prometheus and Grafana.
• Design, implementation and support of automation platforms - Jenkins, Terraform, Ansible and Azure DevOps
• Design, implementation and support of Disaster Recovery strategies and high availability solutions.
• Design, implementation and support of server virtualization platforms - VMware and Microsoft Azure
• Design, implementation and support of converged server infrastructure
• Design, implementation and support of SAN administration using Fibre Channel
• Design, implementation and support of Backup\ estore software and methodology
• Design, implementation and support of Microsoft network management solutions such as Active Directory, Group Policy, DNS, DFS, and certificate services.
• Reliability support of enterprise level electronic communication systems including Exchange, email archiving, message encryption and instant messaging.
• Design, implementation and support of Data Loss/Leak Prevention technology.
• Security best practices in a Microsoft Windows environment including NTFS permissions, system patching\hardening and anti-malware solutions.
• Design, implementation and support of server management including monitoring, alerting, patching, application deployments, imaging, and encryption.
• Reliability support of datacenter systems such as environmental controls and cabling standards.

Our benefits:

In addition to a competitive salary, we offer comprehensive, affordable, and competitive benefit options that are focused on health and wellness, financial security, and achieving a work-life balance:

• Flexible and affordable health and wellness benefits, including medical insurance, prescription drug coverage, dental insurance, vision care, flexible spending accounts, and more.
• 401(k) plan that includes an employer match (up to 4%) plus an additional employer contribution (up to 5%), both of which vest on the first day of employment
• Employer paid long-term disability and life insurance
• Generous vacation leave, sick leave, and up to eleven paid holidays
• Paid parental leave program of up to six weeks
• Up to five days per year to volunteer in local community organizations, services, or events
• Ongoing professional development opportunities
• Generous tuition-reimbursement program
• Physical fitness incentive plan
• Employer matching gifts program
• Modern hybrid work schedule combining in office and remote work locations.

Our culture:

In a world filled with unpredictable challenges, we invest in our people and ensure they have dependable careers with ample growth opportunities. As part of the larger Farm Credit System, we focus on building our culture around personal relationships and the ability to be connected to leadership through in-person conversations, regular town halls and employee engagement events. We are deeply committed to attracting and fostering a diverse workforce, development and career advancement and recognizing the hard work of individuals who contribute to our success.

Important note: We care about your hiring process and take it seriously. A real person will review your applications, meaning response timelines may vary. The interviewing process at Farm Credit Bank of Texas may include phone calls and emails, on-site interviews, and requests for portfolios or demonstrations of work. We cannot personally follow-up with each applicant, and we will do our best to create a professional, respectful, and thorough process for candidates with whom we identify as a potential fit.

A/EOE/M/F/D/V

#LI-Hybrid

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