Specialist 2: Financial Aid
Pima Community College

Pima Community College

Pima Community College Named Top University/College Employer in Arizona

Position Title: Specialist 2: Financial Aid

Department: Desert Vista Campus

Starting Rate: Band 3 - $20.24 - $22.76

Benefits: Summary

Closed Date: November 1, 2024, 5:00 PM Arizona Time

Position Summary:

The Specialist 2: Financial Aid provides extensive financial aid advising to students, families, and the community. Delivers general and targeted financial aid sessions. Describes the different sources of aid related to the different programs of study that the College offers. Explains the Free Application for Federal Student Aid (FAFSA) process, completion, and submission. Takes lead role for various projects and office tasks. Provides guidance and mentorship for other entry-level positions in the office.

The work schedule for this position is flexible and may include working evenings and weekends.

Duties and Responsibilities:

• Develops and presents effective outreach and recruitment programs concerning available student financial aid programs and services; prepares and updates related outreach and application materials
• Provides information and assistance to faculty, staff, students, and the public about Free Application for Federal Student Aid (FAFSA) and other student financial aid application procedures, opportunities, and eligibility requirements
• Works with supervisors, administrators, and other staff to communicate applicable federal, state, and district policies, and procedures
• Assists Financial Aid leadership with special tasks and processes for the accurate processing of aid and related financial aid administrative tasks
• Coordinates and organizes multiple complex projects; analyzes problems and determines the appropriate course of action with direction from supervisor
• Serves as program resource regarding student financial aid objectives, goals, and procedures
• Researches, analyzes, and summarizes data and prepares a variety of statistical reports
• Mentors entry-level employees for the department
• Performs all other duties and responsibilities as assigned or directed by the supervisor

• Associate's degree in Business, Administration or a closely related field of study and
• Three to five years of related experience

• An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above

• Bachelor's degree in related field of study

• Knowledge of regulatory compliance principles and practices
• Knowledge of administrative procedures and practices
• Knowledge of internal and external customer service principles and practices
• Knowledge of principles and methods for promoting programs and services
• Skill in analyzing data and drawing conclusions
• Skill in organization, coordination and management
• Skill in problem solving
• Skill in public speaking
• Ability to apply analytical and critical thinking skills as well as draw conclusions and prepare accurate reports of results
• Ability to apply effective and accurate data entry and typing skills