Specialist - Cardiac Clinical Device: MPG - Cardiac Services
Memorial Healthcare System

Summary:
Responsible for interrogation, interpretation, and re-programming of cardiac devices.

Detailed responsibilities:
• Troubleshoot critical device issues and take immediate steps toward resolution via programming changes outlined within clinic protocol.
• Communication with office cardiologists regarding device and arrhythmia status as well as accurately documenting device analysis in EMR.
• Educate patients on all aspects of their device and the importance of adheres to scheduled device services.
• Ensure programming room is stocked with supplies and equipment is in good working order.
• Ensures proper billing/scheduling of all remote and in office interrogations.
• Calls non-wireless patients to ask them to send transmissions. Once received, transmissions are reviewed, interpreted and the device is checked. The patient is notified if there is something that needs to be reviewed. All information is documented in EMR for future review.
• Responsible for responding to phone and email alerts. If something lies outside normal parameters the appropriate alert is triggered.
• Introduces home monitoring to all patients and coordinates all necessary steps for smooth enrollment.

Competencies and skills:
Essential:
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• IMAGE PRODUCTION, ANALYSIS AND ARCHIVAL - NUCLEAR MEDICINE,: Applies appropriate imaging factors, conducts image analysis and utilizes archival techniques.
• EQUIPMENT MONITORING - RADIOGRAPHY/IR: Maintains, tests, and evaluates imaging equipment and/or supplies.
• PATIENT ASSESSMENT AND CARE: Assesses and provides patient care prior to, during and/or after procedures; considering medical condition, age and diversity.
• PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"

Education:
Essential:
• Associates

Education specialization:
Essential:
• Healthcare

Credentials:

Education equivalent experience:
Essential:
• within a healthcare related field required

Other information:
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience: Two (2) years EKG or arrhythmia interpretation required.

Working conditions:
Essential:
• Bending and Stooping 40.00%
• Climbing 20.00%
• Keyboard Entry 60.00%
• Kneeling 40.00%
• Lifting/Carrying Patients 35 Pounds or Greater 20.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient 40.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient 40.00%
• Reaching 40.00%
• Repetitive Movement Hand/Arm 60.00%
• Running 20.00%
• Sitting 40.00%
• Squatting 40.00%
• Standing 40.00%
• Walking 40.00%
• Audible Speech 40.00%
• Hearing Acuity 20.00%
• Depth Perception 40.00%
• Seeing - Near 60.00%
• Bio hazardous Waste 20.00%
• Blood and/or Bodily Fluids 20.00%
• Dust 40.00%
• Computer Monitor 60.00%

Organizational Profile:
Since the opening of the one-story, 100-bed Memorial Hospital in 1953, the South Florida community has benefited from caring and compassionate healthcare at Memorial Regional Hospital. Today, with 553 beds and as the flagship facility of Memorial Healthcare System, Memorial Regional Hospital is one of Florida's largest and most sophisticated hospitals, offering leading-edge care and technologies. Services include:

• Medical and Surgical Services
• Emergency Room and Level I Trauma Center
• Memorial Cancer Institute
• Memorial Cardiac and Vascular Institute
• Memorial Neuroscience Institute
• The Family Birthplace
• Women's Services
• Wasie Neonatal Intensive Care Unit

We are also home to a team of dedicated professionals, all of whom deliver nationally recognized, award-winning care. Memorial Regional Hospital has received Press Ganey's Guardian of Excellence Award for Patient Satisfaction (Inpatient Behavioral Health) for three consecutive years, has been recognized by Truven Health Analytics as one of the nation's 50 Top Cardiovascular Hospitals, and for the last seven years has received the Gold Plus Achievement Award from the American Stroke Association.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

This job has expired.