Supplier Relations Operations Field Analyst
Thermo Fisher Scientific

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Loud Noises (Equipment/Machinery), Office

Job Description

The Supplier Relations Field Operations Analyst role supports the Operational business function by preparing, analyzing, reporting and acting upon operational and non-compliance data as well as helps drive financial improvements by supporting inbound operations. Using computer-based decision support tools, EDI reporting tools, and mainframe will help enhance the performance and efficiency of operational functions that implement requirements.

Will act as the primary gatekeeper of all non-compliance operational issues to drive actions and results from multiple functions and will support the ongoing development and enhancement of the process to create efficiencies and results with our supplier base. This role will be responsible for developing cross-functional strategies to help mitigate supply chain costs and drive process improvements to help reduce and eliminate RQV (Receiving Quantity Variance) enhancing the customer experience. The position will also support development of standardized operating procedures, documentation and processes. This position will have direct responsibilities with twelve of our larger DC's across both the US and Canada.

Key Responsibilities:

The Supplier Relations Field Operations Analyst role supports the Operational business function by preparing, analyzing, reporting and acting upon operational and non-compliance data as well as helps drive financial improvements by supporting inbound operations. Using computer-based decision support tools, EDI reporting tools, and mainframe will help enhance the performance and efficiency of operational functions that implement requirements. Will act as the primary gatekeeper of all non-compliance operational issues to drive actions and results from multiple functions and will support the ongoing development and enhancement of the process to create efficiencies and results with our supplier base. This role will be responsible for developing cross-functional strategies to help mitigate supply chain costs and drive process improvements to help reduce and eliminate RQV (Receiving Quantity Variance) enhancing the customer experience. The position will also support development of standardized operating procedures, documentation and processes. This position will have direct responsibilities with twelve of our larger DC's across both the US and Canada.

Key Responsibilities:

• Drive Supplier Performance Analyst performance by clearly articulating supplier requirement misses and participate in negotiations to meet the operational requirements
  
• Create a world class internal customer service program helping to deliver solutions that improve processes for Portfolio Management, Finance, Distribution, Transportation, Inventory Planning, Ecommerce, and Purchasing.
  
• Understand Distribution Operations - Receiving, Backstock (put away and picking), Shipping.
  
• Design, develop, and deploy relational databases and automated workflows to increase efficiencies for current and ongoing operational processes that drive improve and support inbound productivity.
  
• Aid in the development of strategic and tactical cross-functional performance metrics.
  
• Manage compliance reporting and operational execution activities throughout all cross-functional organizations.
  
• Train internal customers and peers on the use of tools and processes created for Supplier Management.
  
• Develop cross-functional team that will help develop and implement future company strategies that build on current and future supplier requirements assist with advanced Distribution auditing tools.
  
• Engagement and support driving operational excellence through efficiency and quality.
  
• Support supplier discussions regarding non-compliance issues delivering solutions that positively impact both companies.
  
• Engagement at supplier's distribution center to drive operational improvements
  
• Provide insight and execution into our current EDI (Electronic Data Interchange) capabilities and percentage utilization.
  
• Support EDI integrations and implementations to enhance operational efficiencies
  
• Understand and drive quality of all EDI transactions - 850, 855, 856, 810. (preferred not required)
  
• Engage and support all levels of the Operational Leadership/Facility Teams.
  

• Bachelor's degree in business related field (Supply Chain logistics, Distribution management information systems) is required.
  
• 3 to 5 years' experience, preferably in a high volume, multi-location distribution environment, concentrating in distribution operations, inventory management, or transportation.
  

• Travel to Distribution Center sites approximately 50% of the time.
  
• Travel to Supplier facilities 25% of the time.
  
• Agile and flexible. Able to work in a fast paced, demanding environment and move from project to project as needed.
  

• Extensive knowledge of PC applications specifically Excel and Power BI. Experience in relational databases using SQL preferred.
  
• Analytical and problem-solving abilities. Shown experience in analyzing significant amounts of data and converting information into actions.
  
• Demonstrate ability to independently take ownership of initiatives and drive execution.
  
• Excellent interpersonal skills to apply in communications with business partners, the field, and corporate personnel.
  
• Focused performance with ability to lead teams and work across functions.