System Administrator
ACS Professional Staffing

• Location: Vancouver, Washington
• Type: Contract
• Job #8021

Overview:

ACS Professional Staffing is looking for an employee to work on-site with our client. This System Administrator 2 position administers commercial off the shelf (COTS) software packages and packages desktop software applications for delivery to end users using multiple methods and technologies. This full-time position is located in Vancouver, WA.

Pay range: $36.32 - $51.89

Benefits:

• Paid holidays: 11
• PTO: Starting at 10 days
• Sick Leave: Up to 56 hours per year (prorated based on start date)
• EAP: Employee Assistance Program
• Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)
• Other benefits include the following: Calm App, Access Perks

Responsibilities:

• Serve as a system administrator, perform setup, installation, and maintenance of IT systems in an enterprise information technology (IT) environment.
• Support customers directly; resolve desktop, application, and related hardware challenges in a Citrix shared desktop/VDI environment.
• With manager or federal technical lead oversight and approval:
• Administer, research, sequence, patch, and deploy applications via Microsoft App-V.
• Administer, research, and prepare applications for deployment via Microsoft Intune and Configuration Manager.
• Administer, research, and prepare applications for delivery via Citrix XenApp/XenDesktop.
• Package in-house developed and commercial type applications using Flexera AdminStudio and Install Shield packaging software following an established process and workflow.
• Build application installation packages in Microsoft Windows Installer (MSI), Microsoft Windows Transform (MST) format, and Microsoft Application Packaging (MSIX) format.
• Re-package desktop applications, upgrades, and utility software using Flexera AdminStudio.
• Perform security baseline testing on new software titles or new versions.
• Work with development and system subject matter experts (SME) to automate application installation.
• Prepare, edit, and update process and technical support documentation.
• Assist management with providing a sustainable IT infrastructure by facilitating cross training and creating accurate, comprehensive, functional documentation.
• Troubleshoot calls from the IT Service Desk and start the resolution process, coordinating with other subject matter experts as required.
• Solve technical issues in a professional manner or escalate in a timely fashion.
• Provide 3rd tier/advanced technical support related to desktop technologies.
• Prioritize assigned work with a focus on client satisfaction and follow through.
• Understand the IT working environment sufficiently to explain technical issues and solutions to a wide range of technical and non-technical clients.
• Will provide on-call and backup support for existing systems and functions. Location for on-call and backup support may be at facilities or off-site. Required to carry a supplied cell phone/pager and work non-core hours when requested.

Requirements:

• Associate or bachelor's degree in information/computer technology or a directly related technical discipline is preferred.
• 3 years of experience is required with an associate or bachelor's degree in applicable fields.
• 5 years of experience is required without a degree or an applicable degree.
• Applicable certifications may count for 1 year of experience.
• Experience must include direct work experience in information technology performing system administration.
• 1 year of experience with PowerShell (or equivalent scripting tool).
• 1 year of experience packaging and delivering applications via Microsoft App-V.
• 1 year of experience building .MSI and MSIX packages and delivering applications via Microsoft Intune and Configuration Manager.
• Experience in troubleshooting Microsoft Windows 11 & Office 365 in an enterprise environment.
• Experience resolving application packaging, sequencing, and delivery issues.
• Experience conducting thorough quality assurance (QA) testing.
• Problem solving and troubleshooting experience with commercially and in-house developed software applications and delivery tools.
• One or more of the following certifications:
• Endpoint Administrator Associate.
• Knowledge of and skill in preparing desktop software applications for delivery via Citrix XenApp and XenDesktop.
• Valid U.S. Driver's License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com

This job has expired.