Underwriting Support Specialist I (remote or hybrid)
AF Group

SUMMARY:

The Underwriting Support Specialist I primarily performs review and entry of new business submissions, as well as provides assistance to the underwriting support services staff to promote timely renewal preparation and policy and endorsement issuance. Reviews, updates and distributes incoming bureau experience modification worksheets.

RESPONSIBILITIES/TASKS:

• Reviews and enters new business submissions:
  o Retrieves incoming submissions from UH Submissions email mailbox.
  o Retrieves incoming Loss Control Analysis requests
  o Checks reservation system for prior receipt of submission.
  o Enters account information, including names, addresses, FEIN, agency and effective date.
  o Enters classifications, payroll and experience mod to rate submission.
  o Reviews three-year evaluation of past loss experience noting source and trends, body part, length of service, age of EE, location/department and identifying large losses
  o Completes loss analysis from past three years of loss runs and provides information to the Loss Control department for a prospect survey
  o Communicates completed submission and/or submission issues to underwriters.
  o Handles endorsement transactions for LWMMI accounts per underwriter instructions
  o Handles all new business issues and renewals for LWMMI account per underwriter
  instructions
• Reviews, updates and distributes bureau experience modification worksheets:
  o Accesses bureau systems to retrieve worksheets.
  o Compares worksheet experience mod date and factor with experience mod factor and dates
  in Diamond and updates if appropriate.
  o Distributes mod worksheets to appropriate to support staff.
  o Files experience mod worksheets and corresponding written communication on OnBase.
  o Exports all Account Current Agency Bills and email direct to Agency contacts
• Assists in new business, renewal, endorsement and cancellation data entry and policy issuance as
  needed to provide support to the underwriting support services team.
• Assists in preparing meeting materials for monthly renewal meetings.
• Assists in other areas of processing as requested.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

Applicants that are local to our New Berlin, WI facility will be expecting to be onsite one day a week. If not local, the position will be full remote.

EMPLOYMENT QUALIFICATIONS:
EDUCATION:

High school diploma or G.E.D required. Additional college and/or insurance related course study desirable or combinations of relevant education, certifications, and experience are also desirable. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.

EXPERIENCE:
Two years office or clerical support experience in an insurance environment Experience or previous knowledge of worker's Clerical experience in the workers' compensation line of business preferred. Completed relevant educational studies may be considered in lieu of experience.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

• Ability to learn insurance practices/procedures.
• Excellent verbal and written communication.
• Ability to organize daily work responsibilities and meet deadlines.
• Basic knowledge with insurance systems such as policy, billing and/or claims systems.
• Accurate math and data entry skills.
• Effective problem solving and attention to detail skills.
• Ability to work effectively both independently and as a team is essential.
• Knowledge of computers and standard software programs such as Microsoft Windows including
  spreadsheet applications and Microsoft Word.
• Excellent customer service skills

Applicants that are local to our New Berlin, WI facility will be expecting to be onsite one day a week. If not local, the position will be full remote.

WORKING CONDITIONS:
Work is performed in an office setting with no unusual hazards.

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels
associated with performing the duties and responsibilities contained in this job description.

Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $33,200 and $55,500.

We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form.
Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.

#LI-TM1 #UWIC

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