Wellness Administrator
Nextech

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

Role:

The Wellness Administrator is an important part of the Benefits Team that develops, implements, and manages wellness programs that support the physical, mental, and emotional well-being of employees. This role fosters a culture of health and wellness, while supporting the Director of Benefits in managing our self-funded benefits program. The ideal person in this role has experience in benefits administration, strong organizational and communication skills, and a passion for enhancing employee well-being.

Benefits:

• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 6% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

Min CompensationUSD $66,000.00/Yr. Max CompensationUSD $80,000.00/Yr. Responsibilities

• Develops and implements wellness initiatives, programs, and events to improve employee health, reduce stress, and increase productivity (e.g., fitness challenges, health screenings, mental health awareness campaigns)
• Ensures clear and effective communication of wellness initiatives, benefits updates, and policy changes, keeping all employees informed and engaged
• Assists in managing wellness program budgets, ensuring cost-effective delivery and alignment with organizational goals and budget
• Leads the design and ongoing engagement of wellness programs that support employee health, mitigate high-risk factors, and promote well-being
• Monitors participation in wellness programs, gathering feedback to assess effectiveness and identify opportunities for improvement
• Collaborates with the Director of Benefits to reduce costs and improve health outcomes on a self-funded benefit plan
• Create monthly reporting to evaluate the financial well-being of the plan, high-risk claims and create actionable steps to reduce costs PEPM (per employee per month)
• Partners with HR, Finance, and Senior Management to align wellness and benefits strategies with business objectives and budgetary considerations
• Evaluates industry best practices and emerging wellness trends to continuously enhance the company's wellness offerings
• Maintains confidential wellness data, ensuring compliance with privacy regulations (e.g., HIPAA)
• Prepares reports on benefit utilization, program effectiveness, return on investment (ROI), and employee engagement in wellness initiatives
• Administers employee benefit plans, including medical, dental, life, disability, supplemental plans, FSA, HSA, COBRA, and 401(k), ensuring compliance with legal requirements and promoting fairness across the organization
• Collaborates with the Director of Benefits to manage open enrollment, company communications, new hire enrollments, and qualified life events, distributing educational materials to employees
• Maintains relationships with vendors, brokers, and consultants to ensure high-quality service and support for employees
• Supports compliance efforts by conducting audits of benefit plans and processes, ensuring adherence to regulations (e.g., ERISA, ACA, HIPAA)
• Manages data integrity through enrollment audits and billing reconciliations, ensuring accurate reporting and tracking of benefits utilization
• Maintains benefit records and updates employee information, ensuring data accuracy and compliance with company policies
• Provides training and support to internal stakeholders on benefits policies and updates, ensuring effective communication and understanding of offerings
• Assists with mergers & acquisitions, including data analysis, project management, and integration of employees into company systems and benefits
• Resolves escalated employee claims and benefits concerns, ensuring timely and effective resolution
• Analyzes internal processes for efficiency and recommends improvements to enhance the employee experience and streamline administration
• Completes tasks and special projects as assigned, in a safe, accurate, thorough, and alert manner
• Upholds Company policies and procedures
• Works in a professional manner with managers, supervisors, coworkers, customers, and the public
• Other related job duties as assigned

Qualifications
Required Knowledge, Skills, and Abilities:

• Excellent analytical skills with the ability to manage data and generate reports
• Strong interpersonal and communication skills for effective engagement with employees and vendors
• Proven ability to plan, organize, and execute wellness programs and events
• Expertise in organizational and time-management skills, with a track record of handling multiple projects simultaneously
• Proficient in wellness program software, data tracking, and reporting tools, as well as benefits administration platforms (experience with UKG and Nectar a plus)
• Collaborative team player with the ability to manage multiple priorities
• Skilled at building relationships and fostering trust across departments and with external vendors
• Expertise in designing innovative wellness programs that engage employees and meet company needs
• Proficient in assessing program performance, analyzing data, and providing actionable insights for continuous improvement
• In-depth knowledge of wellness program management, including health assessments, wellness challenges, and mental health initiatives
• Demonstrated ability to work effectively with cross-functional teams (e.g., HR, Benefits, Finance)
• Passionate about promoting employee health and well-being, and staying updated on wellness trends and best practices
• Proficient in Microsoft Office, with advanced Excel skills (pivot tables, VLOOKUP, macros, formulas, etc.)
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Strong initiative and the ability to complete tasks independently with minimal supervision
• Exceptional attention to detail and organizational skills

Education and Experience:

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Minimum 3+ years of experience in executing wellness strategies along with benefits administration preferably with self-funded benefit programs
• Certified Employee Benefit Specialist (CEBS) or Professional in Human Resources (PHR), preferred
• Strong knowledge of employee benefits laws and regulations (ERISA, ACA, HIPAA, etc.)
• Experience working with wellness vendors, health coaches, and other external partners to coordinate program offerings
• Experienced in maintaining confidentiality and handling sensitive health-related data with discretion
• Previous experience in HVAC Industry or other service business preferred

Physical requirements:

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Ability to travel on occasion

Additional Eligibility Qualifications

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas.
• Ability to travel nationwide as required to conduct safety inspections, up to 50%
• Must be willing to work full time out of an office located in location of Job Posting. (This is not a Hybrid or Remote Role.)

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